FREQUENTLY ASKED QUESTIONS

REGISTRATION

Are refunds available?
Your race entry fee is non-refundable and bib numbers are not transferable to other runners or years. There are no exceptions.

Can I transfer my registration to another runner or year?
No, your registration, number and timing tag are non-transferable. There are no exceptions.

If I have already registered for a race, can I transfer my registration to a different race distance this year?
All race distances for the 2025 Run to Stay Warm are sold out. Contact us at info@runtostaywarm.com if you need to change distances.

Are race shirts included in the registration fee?
Participants in all 3 race distances receive a beanie. A limited number of 2025 race shirts will be available for purchase at packet pick-up on November 22 starting at 10:00 a.m.

What happens if I am unable to participate but want my beanie?
You are welcome to pick up your bib and beanie during pick-up times. We are unable to mail packets. If you are injured but can still walk or jog, you may want to switch your registration to a shorter distance. See above for details on transferring to a different race distance. 

PACKET PICK-UP

Is it mandatory to pick-up my race bib?
Yes. If you do not pick-up your bib, you will not be able to run the race. Bibs are required to participate. Bibs and beanies will not be mailed. 

What do I need to pick-up my bib?
Participants must bring a copy of their confirmation email with the QR code (black square to be scanned) to pick-up their bib. We will also email the QR code two additional times before/during race weekend. Bring either a printed copy of the email or the ability to show the email from your smart phone. Click here to confirm your race registration. Look for “2025 Run to Stay Warm” listed under your events. If you cannot find your confirmation email or confirm your race registration, please email: info@runtostaywarm.com

Can a friend pick-up my race packet on my behalf?
Yes. Friends may pick-up your bib for you, but they must have your confirmation email with the QR code to do so.

When and where can I pick-up my race bib?
Pick-up is available on Saturday, November 22 from 10:00 am -1:00 pm at 5th Street Market (inside the Maple Room at Inn at the 5th) and on Sunday, November, 23 from 7:30 - 8:45 am at Downtown Riverfront Park near the start line. We encourage participants to pick-up on Saturday to avoid potential long lines on race morning.

RACE INFORMATION

Can walkers register for the Half Marathon, 10K or 5k?
Walkers are welcome in the Half Marathon, 10K and 5K races. Courses are open for 3.5 hours to accommodate participants that are keeping a pace of approximately 16:00 minutes per mile. 

Are wheelchairs allowed on the course?
Yes. If you will be participating in a wheelchair, please email us before you register at info@runtostaywarm.com.

Will there be a bag check area?
Yes. There will be a bag check area available for runners to store belongings while out on the course. Run to Stay Warm will NOT provide bags, so plan to bring your own. We recommend leaving any items of value at home during the race. Run to Stay Warm is not responsible for any lost, stolen or damaged items.

Where should I park? How do I get there?
Check out the race day map on the Race Info page for details regarding the Start/Finish area. City of Eugene street parking and certain city lots (check the signs) are free on Sundays.

Are headphones allowed on the course?
Personal listening devices are allowed as long as the user is able to hear communication from volunteers, race officials and nearby participants. Additionally, any personal listening devices must be limited to those that are audible only to the individual user (no amplified sound). 

Are baby strollers allowed on the course? 
Yes, but please start at the back of the pack and be cautious.

Are dogs allowed on the course?
No, animals are not allowed on the course.

Will there be portable restrooms on the course?
Yes, there will be portable restrooms located at the start, finish and along the course.

Is wearing the timing Tag mandatory?
Yes, your timing tag (attached to your bib) allows for official times to be recorded and accurate calculation of placement.

Do I need to complete the course by a specific time?
Yes, the half marathon course will close at 12:30 p.m., which is a pace of approximately 16:00 minutes per mile; participants in the half marathon who are slower than 16-minute pace should expect for course services (i.e. water stations) to be closed, but they will still be able to receive their medal at the finish line. The 5K and 10K courses will also close at 12:30 p.m.

TRAVEL INFORMATION

I'm coming from out of town and need somewhere to stay overnight. Where would I find lodging information? 
Eugene, Cascades & Coast is an excellent resource for guests coming from out of town.

What parking and alternative transportation options are available?
City of Eugene street parking is free on Sundays and the lots at City Hall and across the DeFazio bridge at Alton Baker Park are also great options, or you can utilize alternative transportation:

Bike - There are bike racks located at locations around and near Downtown Riverfront Park.
Bus - Plan your ride with LTD. Routes are available that drop passengers on the East side of High Street, just west of 4th.